FAQ

Newsletter

• Does Threadloom Newsletter select any private content for an issue?
• How am I billed for Threadloom Newsletter?
• How do I add a custom text block or ad to my Newsletter?
• How do I insert a post that I don't see in the top posts Threadloom Newsletter generates?
• How do you send my Threadloom Newsletter issues?
• Is the thread preview in Threadloom Newsletter the original post, the latest post, or something else?

Search

• Does Threadloom observe usergroup permissions restricting forum search?
• Help! I'm stuck configuring Search. What do I do?
• How do I add a Threadloom search box to other areas of my vBulletin 4 forum?
• How do I add an ad unit to my Threadloom search result pages?
• How do I center the Threadloom search results?
• How do I designate native search for the XenForo search bar dropdown, for certain nodes?

See all 17 articles

List Builder

• How do I create a link on my forum website that manually triggers the List Builder modal?
• How do I manually trigger the List Builder modal to preview it?

GDPR

• How do I exclude Newsletter recipients from a particular country or region?
• Does Threadloom offer a Data Processing Amendment (DPA)?
• How does Newsletter interact with user opt-outs on the forum?

General

• Are there any size limits when syncing with my cloud index?
• Do I need to do anything special to optimize Threadloom for mobile devices?
• How do I add Threadloom to my Google Analytics account?
• How do I prevent server timeouts on Lite Speed?
• How much of my bandwidth and server storage do you use?
• What happens if my forum server is unable to connect to the Threadloom server?

See all 8 articles

Security

• I'm running Windows and get an SSL connection error.
• I'm using TLS 1.0 or higher, but am running into SSL-related errors. What's going on?
• Where is my data stored and how do you protect my data?

vBulletin

• How do I uninstall Threadloom from vBulletin?

XenForo

• How do I uninstall Threadloom from XenForo?