FAQ

Newsletter

• How do I insert a featured post in Newsletter?
• Does Threadloom Newsletter select any private content for an issue?
• How am I billed for Threadloom Newsletter?
• How do I add a custom text block or ad to my Newsletter?
• How do I insert a post that isn't automatically generated as a Threadloom Newsletter candidate?
• How do you send my Threadloom Newsletter issues?

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Search

• Does Threadloom observe usergroup permissions restricting forum search?
• Help! I'm stuck configuring Search. What do I do?
• How do I add a Threadloom search box to other areas of my vBulletin 4 forum?
• How do I add an ad unit to my Threadloom search result pages?
• How do I center the Threadloom search results?
• How do I designate native search for the XenForo search bar dropdown, for certain nodes?

See all 19 articles

List Builder

• How do I create a link on my forum website that manually triggers the List Builder modal?
• How do I manually trigger the List Builder modal to preview it?

GDPR

• How do I exclude Newsletter recipients from a particular country or region?
• Does Threadloom offer a Data Processing Amendment (DPA)?
• How does Newsletter interact with user opt-outs on the forum?

General

• Are there any size limits when syncing with my cloud index?
• Do I need to do anything special to optimize Threadloom for mobile devices?
• How do I add Threadloom to my Google Analytics account?
• How do I prevent server timeouts on Lite Speed?
• How much of my bandwidth and server storage do you use?
• I use Cloudflare, and I upgraded the Threadloom plug-in on my forum. Why am I not seeing any updated features?

See all 9 articles

Security

• I'm running Windows and get an SSL connection error.
• I'm using TLS 1.0 or higher, but am running into SSL-related errors. What's going on?
• Where is my data stored and how do you protect my data?

vBulletin

• How do I uninstall Threadloom from vBulletin?

XenForo

• How do I uninstall Threadloom from XenForo?