System requirements

Requirements

Below are the system requirements for your forum to operate properly with Threadloom: 

• vBulletin 3.8.x, 4.2.x; or XenForo 1.5.5+.
• TLS 1.0, 1.1, or 1.2, with a valid CA SSL certificate.
• To confirm, run "curl -v https://search.threadloom.com/" to confirm you can connect via TLS.
• If your forum is on Windows, you need a trusted CA root certificate file for curl.  You can get a free certificate via LetsEncrypt.org.  Alternatively, some of our customers have reported that they added curl.cainfo = "c:\curlcert\cacert.pem" to php.ini and used this cacert.pem.
• We do not support SSL2 or SSL.
• PHP 5.3 or higher.
• curl enabled.
• Firewall allows outgoing traffic.
• TCS communicates with threadloom.com and azurewebsites.net on port 443 (HTTPS).
• On vBulletin, scheduled tasks are enabled.
• {vb:raw cronimage} must be enabled in the footer template. (This is the default setting.)

Warnings

In addition, please note:

• If you are using FastCGI...
• You may need to modify your timeouts.  We will contact you if we think this is the case.  (Note: Some hosts, e.g., GoDaddy's shared hosting plans, do not permit modifying FastCGI settings.)
• If you maintain mirrored test servers...
• Either disable Threadloom on your test servers per this article, or send us the IP address of your primary server so we can ensure that your Threadloom index synchronizes only with that instance.
• If you are using a custom-designed search box with special operators...
• Threadloom takes over native search boxes.  Custom search boxes with extra controls (e.g., show thread vs. post) may not work.  Threadloom ignores anything that is not entered into the actual search box itself.